Common queries answered
Frequently asked Questions
The delivery time for your order depends on your location and the shipping method selected. Typically, orders within India are delivered within 7-10 business days. For international orders, delivery may take 15-20 business days. Once your order is processed, you will receive a confirmation email with estimated delivery details and tracking information.
To track your order, follow these steps:
- Log in to Your Account: Visit our website and log in with your credentials.
- Go to “My Orders”: Navigate to the “My Orders” section under your account profile.
- Select Your Order: Click on the order you wish to track.
- View Tracking Information: You will find detailed tracking information and current status of your order.
Alternatively, you can use the tracking number provided in your shipment confirmation email to track your order directly on the courier’s website.
We strive to ensure that your shopping experience is as convenient as possible. In most cases, items from the same order will be shipped together in one package to simplify delivery and reduce shipping costs. However, there are some instances where items may be shipped separately:
Different Warehouses: If your items are stored in different warehouses, they may be dispatched from separate locations. This can result in multiple packages arriving at different times.
Pre-Orders or Special Orders: If you have ordered items that are on pre-order or require special handling, they might be shipped separately once they become available.
Size and Weight: For larger or heavier items, we may choose to send them in separate packages to ensure they arrive safely and in good condition.
If your order is shipped in multiple packages, you will receive separate tracking numbers for each shipment. You can track each package using the tracking numbers provided in your shipping confirmation emails.
If you have any concerns or questions about your shipment, please feel free to contact our customer support team. We are here to assist you and ensure that your order arrives as smoothly as possible.